Online Reputation Management

Be Found Online and Generate More Reviews

MedForward Listings

Put your business on the map and be found everywhere

Keep your company listings (name, address, and phone number) for each location consistent across 50+ global partners, including Google, Bing and Facebook, so you’re found easily by search engines. MedForward Listings

All-In-One Customer Reviews Software

  • Review Generation

    - Get new reviews automatically from your customers using proven review request tools.
  • Review Monitoring

    - Get notified when you get new reviews on 200+ sites, and see them all in one place.
  • Review Management

    - Reply directly to customer reviews on Google and Facebook, with customizable quick reply templates.
  • Review Marketing

    - Automatically share your reviews to Facebook and Twitter, and post them on your website.
  • Review Automation

    - Integrates your EHR or practice management software to send a review request.

Review Generation

Get new reviews automatically from your customers using proven review request tools.

    Benefits

  • Automatically get new reviews on over 150+ sites
  • Send customers to top review sites of your choice
  • Direct Google API - leverage the power of Google
  • Fully Customize with branding and messaging
  • Recent Reviews: 48% of consumers only look at last 2 weeks of reviews.

Review Monitoring

Get notified when you get new reviews on 200+ sites, and see them all in one place.

    Benefits

  • Understand customer sentiment
  • Never miss a new review with SMS and Email alerts
  • Set rules on who gets what reviews
  • Valuable insight into your brand’s performance
  • Spot and attend to problem reviews


Review Monitoring

Review Management

Reply directly to customer reviews on Google and Facebook, with customizable quick reply templates. Streamline through automatic response rules, customized templates, and bulk management.

    Benefits

  • Automated review responses built on custom rules
  • Review responses help SEO
  • Improve after-sale experience
  • Understand and improve future customer experience
  • Build consumer confidence by responding to reviews

Review Marketing

Strengthen SEO, SEM, and social media marketing campaigns by automatically sharing your best reviews to your social channels.

    Benefits

  • Fresh, authentic content cross-posted across channels
  • Become a bigger brand online
  • New content is created through voice of customers


Review Marketing

Google Partnership:

  • Google Private Review API

    MedForward's Online Reputation Management gives you the power of Google behind every review. Get more customer reviews on Google by leveraging MedForward's direct integration with Google's private API.

  • Google Listings Management

    Create and manage your Google My Business profile for all locations through MedForward. Add your business hours, websites, menus, photos, and more.

  • Google Knowledge Panel

    MedForward reviews show up on Google’s Local knowledge panel. In today’s hyper-visual world, if you are not standing out, your brand is lost in the crowd. Your reviews showing on the knowledge panel helps you visually present your business in search results.

  • Google Responses

    Respond directly from the dashboard or set up auto-response to Google reviews — MedForward allows you to auto-respond to your reviews. Responding to your reviews will help your SEO on Google.

  • Market your Google Reviews

    MedForward allows you to easily set custom rules and logic to share your reviews from 150+ sites to Facebook, Twitter and LinkedIn without lifting a finger.

  • Google Seller Ratings

    Take SEM to new heights with MedForward's Google Seller Ratings. Seamlessly add star ratings to your Google Ads campaigns to increase SEM conversion with a constant stream of fresh reviews.

  • Rich Snippets

    MedForward embeds rich snippet data from all your reviews so that your star ratings will appear in search results. This boosts Google ranking and makes your business stand out from the crowd.